CLAIMHEIST

Privacy policy

Last updated: July 4, 2026

Claimheist (claimheist.com) is a claim-based sales platform for collector communities. This page explains what personal data we handle and why. The short version: we store what's needed to run a sale, and nothing is sold or shared with advertisers.

What we store

  • Sellers — handle, email and a hashed password when you create an account, plus the listings and products you publish.
  • Buyers — the handle and email you enter when you claim an item, your claims, and whether you've confirmed your email. Buyers have no account and no password.
  • Comments — if a seller turns comments on for a sale, what you write there is stored with your handle and shown publicly on that product. Comments can't be edited after posting; the seller can hide them, and they are deleted along with your other data if you ask us to delete your account.
  • Social sign-in — if you sign in with Google or Facebook, we receive the email address and name the provider returns (for sellers we also store the provider's user ID so you can sign in again). We never see your Google or Facebook password, and we post nothing on your behalf.
  • Technical — session cookies (sign-in and claim identity) and standard server logs (IP address, timestamp). If you accept it in the cookie banner, we also collect anonymous usage statistics via Google Analytics 4 (Consent Mode v2, anonymised IP) — off by default, and you can change your choice any time via "Cookie settings" in the footer. We use no third-party advertising cookies.

What it's used for

  • Running the sale: showing who claimed what, and giving the seller the winner's contact email so payment and delivery can be arranged directly between you.
  • Transactional email: verification codes, claim receipts and password resets. Email is delivered via Brevo (an EU email provider) acting as our processor.

What we don't do

We don't sell personal data, we don't run ads, and we don't handle payments — settlement happens directly between buyer and seller outside Claimheist.

Retention and your rights

Claims and listings are kept while the seller's account exists, so both sides keep a record of the sale. Under the GDPR you can request access to, correction of, or deletion of your personal data — write to hello@claimheist.com and we'll sort it out.

Who we are

Claimheist is operated from Denmark. Data is hosted with Hetzner in the EU. Questions: hello@claimheist.com.