Privacy policy

Last updated: July 4, 2026

Claimheist (claimheist.com) is a claim-based sales platform for collector communities. This page explains what personal data we handle and why. The short version: we store what's needed to run a sale, and nothing is sold or shared with advertisers.

What we store

• Sellers — handle, email and a hashed password when you create an account, plus the listings and products you publish.
• Buyers — the handle and email you enter when you claim an item, your claims, and whether you've confirmed your email. Buyers have no account and no password.
• Technical — session cookies (sign-in and claim identity) and standard server logs (IP address, timestamp). We use no analytics trackers and no third-party advertising cookies.

What it's used for

• Running the sale: showing who claimed what, and giving the seller the winner's contact email so payment and delivery can be arranged directly between you.
• Transactional email: verification codes, claim receipts and password resets. Email is delivered via Brevo (an EU email provider) acting as our processor.

What we don't do

We don't sell personal data, we don't run ads, and we don't handle payments — settlement happens directly between buyer and seller outside Claimheist.

Retention and your rights

Claims and listings are kept while the seller's account exists, so both sides keep a record of the sale. Under the GDPR you can request access to, correction of, or deletion of your personal data — write to hello@claimheist.com and we'll sort it out.

Who we are

Claimheist is operated from Denmark. Data is hosted with Hetzner in the EU. Questions: hello@claimheist.com.